Coupons & Vouchers

• How do I use a voucher?
• Return an unused deal voucher
• I forgot to add my coupon or voucher
• How do I use a coupon?

Refunds

• I was charged for a booking I didn't schedule
• Request a refund of credits
• Questions about charges on your accounts?

Fees

• What is the Trust & Support Fee?
• Need more info about a "Customer No-Show" fee
• Need more info about a cancellation or rescheduling fee

Credits

• What is the Dormant Account Service Charge?
• Handy Credits & Discounts
• How do referral discounts work?
• My credits disappeared!

Information

• Questions about sales tax on a booking?
• View payment details & receipt
• Update your payment information