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Payments, Charges, & Credits
Payments, Charges, & Credits
All the information you need regarding transactions.
Coupons & Vouchers
How do I use a voucher?
Return an unused deal voucher
I forgot to add my coupon or voucher
How do I use a coupon?
Refunds
I was charged for a booking I didn't schedule
Request a refund of credits
Questions about charges on your accounts?
Fees
What is the Trust & Support Fee?
Need more info about a "Customer No-Show" fee
Need more info about a cancellation or rescheduling fee
Credits
What is the Dormant Account Service Charge?
Handy Credits & Discounts
How do referral discounts work?
My credits disappeared!
Information
Questions about sales tax on a booking?
View payment details & receipt
Update your payment information