On the web:
- Go to the bookings page on your account.
- Click the edit booking drop down.
- Select 'Cancel Booking'
- Click 'No thanks, I'd like to cancel my booking'
In the app:
- Tap the bookings icon on the bottom left of your screen.
- Tap into the booking you want to cancel.
- Scroll down to the cancel booking button and tap.
- Tap 'I'd like to cancel my booking'
Following the cancellation of your booking, you'll receive a confirmation email confirming the service has been cancelled.
Want to reschedule instead? Click here to learn how.