Help Bookings

Can I reschedule my booking?

You can!

Ashley gives us a delivery estimate so we can make sure to schedule your assembly after your items should have arrived. We recommend keeping that time to ensure a smooth service. However, if your shipment arrives early, we're glad to move the booking up for you.

You can reschedule and manage your assembly booking details through the Handy app. You can also manage your account on

On the web:

  • Go to the bookings page on your account.
  • Click the edit booking drop down.
  • Select 'Reschedule Booking'
  • Choose the date and time you’d like to move the booking to.
  • Click the ‘Reschedule’ button.

In the app:

  • Tap the bookings icon on the bottom left of your screen.
  • Tap into the booking you want to cancel.
  • Scroll down to the reschedule booking button and tap.
  • Select the date and time you’d like to move the booking to.
  • Tap ‘Confirm Reschedule’ button.

 If it’s your first time logging in, all you’ll need to do is follow the password creation link and use the email address from your Ashley order.

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