Help Bookings

Can I reschedule my Google Nest maintenance service?

Absolutely! You can reschedule and manage all of your assembly booking details through the Handy app. You can also manage your account on

When rescheduling, the website will show  a broad availability of times, however, the times that maintenance services can be scheduled are:

  • Monday: 12-4pm; 4-8pm
  • Tuesday - Friday: 8am-12pm; 12-4pm; 4-8pm
  • Saturday: 8am-12pm

We will not be able to complete bookings outside of these scheduled times.

To Reschedule

On the Web In the App
  • Go to the bookings page on your account.
  • Click the edit booking drop down.
  • Select 'Reschedule Booking'
  • Choose the date and time you’d like to move the booking to.
  • Click the ‘Reschedule’ button.
  • Tap the bookings icon on the bottom left of your screen.
  • Tap into the booking you want to cancel.
  • Scroll down to the reschedule booking button and tap.
  • Select the date and time you’d like to move the booking to.
  • Tap ‘Confirm Reschedule’ button.
  • Once you reschedule, you'll receive an email confirming the new date and time.  

If it’s your first time logging in, all you’ll need to do is follow the password creation link and use the email address you provided when the booking request was submitted. 

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