Help Bookings

My pro never arrived

You should never have to deal with uncertainty and we apologize for the lapse in service. We know that your time is valuable and hope you'll give us a chance to make this right.

Contact our customer experience team who will work to make things right. You can chat with us from the hours of 8am to 11pm ET, using the new Lowe's + Handy Help Center:

Lowe’s + Handy now has its own Help Center! For the fastest answers to your questions please visit us at:

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