Help Bookings

How do I rate my pro? Can I change my rating?

After your booking is complete, we'll prompt you to rate your pro in the Handy app.

Unfortunately, you can't go back and change your mind once you've rated, but if there's a problem you need to report, contact us and we’ll get this fixed.

Have more questions?

If there's something our customer experience team can help with, you can chat with us from the hours of 8am to 11pm ET (using the blue chat icon on the bottom right corner of your screen), or email us any time using the form below. The more detail you provide, the more quickly we'll be able to assist.

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