If your pro couldn't make it to your booking as arranged, they have the ability to remove the job from their schedule. 

We'll do our best to make sure your original time is upheld with a professional who can make it.

If you need to get in touch with our support team, contact our team using the blue button in the bottom right corner of your screen - you can chat with a live agent 24 hours a day, 7 days a week.