Help Bookings

Can I reschedule my booking?

Absolutely!  You can reschedule and manage all of your assembly booking details through the Handy app. You can also manage your account online at

To reschedule on the web:

  •       Visit
  •       Go to the bookings page on your account.
  •       Click the edit booking drop down.
  •       Select 'Reschedule Booking'
  •       Choose the date and time you’d like to move the booking to.
  •       Click the ‘Reschedule’ button.

To reschedule in the Handy app:

  •       Download the Handy mobile app.
  •       Tap the bookings icon on the bottom left of your screen.
  •       Tap into the booking you want to cancel.
  •       Scroll down to the reschedule booking button and tap.
  •       Select the date and time you’d like to move the booking to.
  •       Tap ‘Confirm Reschedule’ button.

Once you reschedule, you'll receive an email confirming the new date and time.  

If it’s your first time logging in, all you’ll need to do is follow the password creation link and use the email address you used at check-out through the retail partner you booked your service through. 

Have more questions?  Click the blue icon in the bottom right corner of the screen to chat with a live agent 24 hours a day, 7 days a week. 

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