To reschedule on the web:
- Visit www.handy.com.
- Go to the bookings page on your account.
- Click the edit booking drop down.
- Select 'Reschedule Booking'
- Choose the date and time you’d like to move the booking to.
- Click the ‘Reschedule’ button.
To reschedule in the Handy app:
- Download the Handy mobile app.
- Tap the bookings icon on the bottom left of your screen.
- Tap into the booking you want to cancel.
- Scroll down to the reschedule booking button and tap.
- Select the date and time you’d like to move the booking to.
- Tap ‘Confirm Reschedule’ button.
Once you reschedule, you'll receive an email confirming the new date and time.
If it’s your first time logging in, all you’ll need to do is follow the password creation link and use the email address you used on AAFES at check-out or when redeeming your voucher at www.handy.com/exchange
Have more questions? Contact our team by submitting the form below.