If your pro couldn't make it to your booking as arranged, they have the ability to unassign themselves.

We'll do our best to make sure your original time is upheld with a professional who can make it.

Was this booking with your preferred professional? You could always reschedule this booking and your pro will be given the opportunity to claim the new time. To reschedule, visit your Bookings page.

Have more questions?  Use the form below to contact our support team, we'll respond as soon as possible!