Help Bookings

How do I cancel my booking?

How do I cancel my booking?

On the web:

  • Visit
  • Go to the bookings page on your account.
  • Click the edit booking drop down.
  • Select 'Cancel Booking'
  • Click 'No thanks, I'd like to cancel my booking'

In the app:

  • Download the Handy mobile app.
  • Tap the bookings icon on the bottom left of your screen.
  • Tap into the booking you want to cancel.
  • Scroll down to the cancel booking button and tap.
  • Tap 'I'd like to cancel my booking'

Following the cancellation of your booking, you'll receive a confirmation email confirming the service has been cancelled.

Want to reschedule instead?  Click here to learn how.

Still need help?  Use the form below to contact our team, we'll get back to you as soon as possible!

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