On the web:

• Go to the bookings page on your account.
• Click the edit booking drop down. 
• Select 'Cancel Booking'
• Click 'No thanks, I'd like to cancel my booking'

In the app:

• Tap the bookings icon on the bottom left of your screen. 
• Tap into the booking you want to cancel. 
• Scroll down to the cancel booking button and tap. 
• Tap 'I'd like to cancel my booking'

Following the cancellation of your booking, you'll receive a confirmation email confirming the service has been cancelled. 

Want to reschedule instead?  Submit a request below to contact our support team!