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How does Handy Vault work?

Handy Vault* is the easiest way to experience the best of Handy! With Handy Vault, we’ll store your keys in a locker secured by digital access 24-7 completely for FREE. Your top-rated Handy professionals will be provided access to keys one hour before through one hour after your booking, so they can get in, get out, and you can get on with your day.

If you’re eligible for Handy Vault, you'll receive an email and be able to sign up through your Bookings page on Once you submit your request, you’ll receive a prepaid envelope at your home so that you can send us back a copy of your house keys.

Please mail back a copy of your keys, and not the original set. You won't have personal access to the Handy Vault, and your professional is instructed to always return the keys to the Handy Vault upon booking completion. It’s important that you include all keys required to gain entry to your home / apartment including any building front-door keys.

If you would ever like to cancel Handy Vault service, please contact us using the form below and we will mail your keys back within 14 days.

If you have any questions, please click the contact button below.

*This service is only currently available in NYC

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