Help Bookings

I found a bug in the Handy app

Are you having trouble with the Handy app? We're always working to improve our app but sometimes a bug slips through the cracks. If you notice something that seems out of the ordinary, use the form below to get in touch with out customer experience team!

Please make sure you include as many details as possible, including instructions on how to replicate the issue and the type of phone you're using. You'll receive a response asking for a screenshot, if you have one. 

If you don't think this is a bug, see if one of these common topics will help you out!

 

Need help cancelling your cleaning plan? →

Need to skip a single booking? →

Need to reschedule a booking? →

Unhappy with your service? →

Want to request a specific pro? →

Have an issue with coupons or referral credits? →

 

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