Help Bookings

How does Keycafe work?

We've partnered with KeyCafe in New York, San Francisco and Vancouver to provide easy access for your vacation rental cleanings. KeyCafe offers convenient and secure key pick-up and drop-off at a number of local cafes within each city. To learn more, visit keycafe.com. To use keycafe with your vacation rental cleaning, select Keycafe as the entry option when booking your next cleaning here. Before your cleaning, you'll need to authorize access for Handy in your Keycafe account by adding "airbnbhelp@handy.com" to your guest access list. Your cleaner can then pick up your key in advance of the cleaning and return the key upon completion. To maximize the amount of time your cleaner has to clean your home, please ensure the KeyCafe location is within 5 blocks of your home.

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