Help Bookings

I can't contact my pro

We want you to be able to connect with your professional. Here are some things to consider:

  • You can call or chat with your pro from your Bookings Page
  • If calling, make sure you're using the phone number listed on your account
  • Pros may take a little while to respond while they are in transit or experiencing poor reception

If there's something our customer experience team can help with, get in touch with us by using the form below. We aim to respond to urgent issues within minutes.

Go to your Bookings page →
Learn more about in-app chat →

How do I contact my pro →
Who is my professional? →

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