Was this booking with your preferred professional? You could always skip or reschedule this booking and your pro will be given the opportunity to claim the new time. To skip or reschedule, visit your Bookings page.
If your pro couldn't make it to your booking as arranged, they have the ability to unassign themselves. Get in touch with our customer experience team and we'll do our best to make sure your original booking is upheld with a professional who can make it. For the fastest response to your questions you can chat with us using the blue icon on the bottom right. We're here to help!