Does your pro need more time than expected to complete your booking? If that's the case, and you approve, you can simply text the pro a confirmation of extra time. Our customer experience team will be able to adjust the hours for you.
Need to adjust your hours because your professional didn't arrive on time? Contact our customer experience team using the form below. We aim to respond within a few hours.
You can also add or remove time from a booking if you don't need quite as much as you expected; just visit your Bookings page in the app, and select the booking you want to change. Note that our bookings are subject to a three hour minimum.
If your pro left your booking early, please visit this page.