Your professional is not expected to stay beyond the hourly duration noted in your original booking details, but you may discuss an extension with them if more time is needed to complete the service as desired. If you would like to extend a booking currently taking place, you may request additional time by contacting our customer service team through the chat icon on the bottom right.
If you want to adjust the booking hours on a job in the future you can make the change on your own.
- Go to your Bookings, page in the app and select the booking you want to change.
- If you want to add interior windows, cabinets, or fridge cleaning, or to add laundry, select Add in the Extras section and choose your desired service.
- If you want to adjust the total length of the booking, scroll all the way to the bottom and select Edit Hours. Choose your new booking length.
- For either option, make sure you let us know if you want to apply this change to all subsequent bookings by checking the appropriate box. If you only want this change to occur one time, just leave that box unfilled.
Please note that our bookings are subject to a three-hour minimum.
To report a pro leaving early→