Help Bookings

Adjust booking hours

Does your pro need more time than expected to complete your booking? If that's the case, and you approve, let us know using the chat icon in the bottom right. Our customer experience team will be able to adjust the hours for you. You can also reach us by emailing or by calling 888-306-2101.

If you want to adjust the booking hours on a job in the future you can make the change on your own. 

Go to your Bookings, page in the app and select the booking you want to change.

If you want to add interior windows, cabinets, or fridge cleaning, or to add laundry, select Add in the Extras section and choose your desired service.

If you want to adjust the total length of the booking, scroll all the way to the bottom and select Edit Hours. Choose your new booking length.

For either option, make sure you let us know if you want to apply this change to all subsequent bookings by checking the appropriate box. If you only want this change to occur one time, just leave that box unfilled.

Please note that our bookings are subject to a three-hour minimum.


To report a pro leaving early→

To report a pro late→

To report poor service→

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