Help Bookings

Skip a booking

To skip a booking in your cleaning plan:

Tap the Bookings page in the app.

This tab will show you all upcoming and past bookings on your account

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Select the booking you'd like to skip.

Here you'll find all the information relevant to your booking.

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Scroll to the bottom and tap Skip booking.

You'll also have the option to simply reschedule your booking to a later date and time.

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Note: If your plan carries a minimum term, skipped bookings during the term will be billed and added to your saved cleaning credits.

 

 

To check your plan details →

To learn more about saved cleanings →

To reschedule instead →

To read our cancellation policy →

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