Help Bookings

My pro left early

Did your professional finish the job to your satisfaction in record time? If that's the case, you can adjust the hours by contacting our customer experience team and explaining the situation to them.

Please note that our bookings are subject to a three hour minimum.

If the pro left the job unfinished, or without your permission, please be sure to rate them in the app.

Any pro you rate lower than three stars won't be matched with you again. After that, contact the customer experience team so we can refund you for all the unused time.

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