Sorry to hear the additional professional didn't show up to your booking! That's not how Handy is supposed to work, and we can imagine a job that required two pros isn't going to be done with just one.
Please get in touch with our customer experience team to help resolve this issue. You can chat with us using the icon on the bottom right, email us at firstname.lastname@example.org, or call us at 888-306-2101. We're here to help!