Help Bookings

How do I contact my pro?

Shortly before your booking begins, about 15 minutes, we'll provide a phone number for your professional on the web. They might call you if they have questions, too. Pick up! They're friendly!

Safety and security are top priorities here at Handy. That's why we issue a masked phone number connection for every booking. This means we don't give out the real phone numbers for either your or your professional. It also means that for your calls or texts to work you'll have to use the number attached to your account. You can double check which number that is here.

You can also chat with the members of your Pro Team in the app at any time. In your My Pros tab you'll find a full list of available professionals.

Prior to your booking, you can make notes to your professional in the Handy app.

And you can contact any professional on your Pro Team at any time using our In-App Chat feature.


To learn more about in-app chat →

Was this article helpful?