Help Bookings

Who is my professional?

We'll let you know who your professional is as soon as we've made a match. This could happen anywhere from a few days beforehand, to just a few hours, depending on your city.

Since professionals are free to claim jobs whenever they want, we can't guarantee a specific pro, but you can help influence your match by setting up your Pro Team.

If you want to check, visit the Bookings page in the Handy app, select the booking in question, and check if there's a name next to the "Professional" field. If not, don't fret; we'll make sure one of our background-checked and highly-rated pros arrives on time.

Go to your Bookings page →

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